Subscriptions
Subscription Information
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Q: Can I pay for more than one month at once?
No, all of our packages displayed on the asset store are monthly reoccuring charge only. -
Q: Do you give discount codes?
Discount codes aren't available at this time. -
Q: How can I cancel a subscription?
Head over to https://checkout.tebex.io/payment-history. In ‘payment history’ you can cancel any subscription. -
Q: How can I refund a product?
We do not offer refunds directly. If you are an EU customer, you may be entitled to a refund directly from Tebex themselves, you must contact them directly.
important
We require your tebex transaction ID upon ticket creation in our discord server, this helps us have all the information to hand so we can assist quicker.